My suit jacket did not fit upon arrival (much too big, looked like a boy in his Dad's jacket). Sales staff replied with "well, it's a rental..". (That I was fitted for and paid $300 for). After insisting on a new jacket, I was told to return the next day, as they would overnight a properly fitting jacket to the store. Was told to be there promptly at 930. It is 11 am and my jacket is not here. My friend's wedding is tonight. Not a single apology from the staff for the situation and they all blamed other staff members that weren't there. If you have no choice but to use this store, give yourself as much time as possible to correct their mistakes.
Guys there are very friendly and willing to help you.
Commissioned Sales Person tried to up sell a much more expense suit, when I said I wasn't interested in that one, but could he show me something in the $300.00 range, perhaps just a mix and match jacket and a tie or two, he simply said "No" and walked away. Rude Service, took my business elsewhere and that Sales Person Appreciated the $300.00 sale.
Very bad service , Will never shop there ever again
I had a good experience in the store. Odell was an excellent salesman. He found the appropriate suit, suggested a variety of accessories, steered me toward looking good, but did not push expense. Tailoring was done well and on time. I cannot comment on the manager, that other sales staff in the store did not make themselves known to me.
Men S Wearhouse is a US Clothing Store based in Hamden, Connecticut. Men S Wearhouse is located at 2300 Dixwell Ave, Hamden, CT 06514, USA.
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