If your expecting your truck to be there after you place a reservation don't be surprised if nothing is available at Home Depot when you go to pick it up. Twice I have reserved a 26 foot truck and both times nothing was available when I arrived at Home Depot. No call or email from Penske! Both times I had two laborer sitting around getting paid to do nothing.... I WILL NEVER USE PENSKE AGAIN!!! Called Enterprise they had a 26 foot truck available for pick up and gave me a discounted rate after they heard what Penske had done. Needless to say I will be using them for all rentals going forward.
S L O W - took over an hour to get a truck that had been reserved and paid for in advance.
Penske Truck Rental is a US Moving Company based in Hamden, Connecticut. Penske Truck Rental is located at 1873 Dixwell Ave, Hamden, CT 06514, USA.
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